Terms and Conditions

This Site

The site boxedsolar.com is entirely managed by Webo Solar. All transactions, payments, invoices, and shipping documents are issued from and received by Webo Solar. Webo Solar is a California-certified business with a seller’s license number of 101-699497. Our offices are located at 3300 Powell St. Suite 201 in Emeryville CA; please visit webosolar.com to learn more.

Payments

In order to offer the best possible price, we need to avoid credit card fees. All prices shown on Boxed Solar are for checks or bank transfer payments. Credit card payments are available, but a 3% surcharge on the order’s total will apply.

Shipping & Freight

Shipping is included in all system packages advertised on this site. It includes residential delivery to any urban location in the continental United States. Some carrier restrictions may apply: for example, additional charges for a remote or inaccessible location. Unfortunately, at this moment we do not ship to Hawaii, Alaska, and Puerto Rico, or to anywhere outside of the United States.

Processing Time

Most orders are processed in 1-2 days after the payment has been received. However, it can take up to 5 days for some products to be prepared and shipped.

Products Warranty

Boxed Solar does not manufacture any of the products advertised on the website. All the items we sell are covered by the original manufacturer’s limited warranty or support policy and are handled by the respective manufacturer.

Returns

Some components of our packages are eligible for returns. Restocking fees between 15% and 35% might apply. It is the customer’s responsibility to pay for all the shipping costs involved in the return of an item. The only exception is when the return is the result of an error on our part. All returns must be made within 30 days of the invoice date. We cannot accept the return of items with missing serial numbers, warranty sheets, manuals, accessories, or parts. In addition, we will not receive damaged items, which show obvious signs of use or are not presented in their original conditions, including the original product packaging.

Taxes

A state sales tax is applied to all California residents who purchase items from us. Other governing tax laws will be applied to orders outside the state of California. For California sales tax exemptions, we need a copy of a valid reseller’s certificate or a tax exemption certificate.

Installations

We do not encourage or advise do-it-yourself installations. Working on roofs is a safety hazard and the solar systems sold on this site operate at high voltages and therefore also represent an electric shock hazard. All installations must be performed by a professional and licensed contractor or electrician. Codes issued by the Authority Having Jurisdiction must be met and OSHA safety practices must be followed.

You Agree

By purchasing from us, you, “the customer,” agree to be bound by the terms and conditions listed herein. You and Webo Solar agree that the following terms and conditions are the terms governing the sales transaction between Webo Solar and the customer. Any attempt to alter, supplement, modify, or amend these terms and conditions by the customer will be considered a material alteration of this agreement and, therefore, will be null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Please check these terms and conditions carefully each time you place an order.